Answer every trek enquiry the moment it lands
Batch dates, difficulty level, seats left, altitude — the same five questions, every single day. deskcrest answers them on WhatsApp instantly, checks your real availability sheet, and captures the lead when someone's ready to book.
15-minute call · No credit card · Setup starts only when you're ready
"Is this trek okay for beginners?"
Asked on every trek, every day, usually while your coordinator is mid-trek with no signal. The assistant answers from your actual difficulty ratings — instantly, and consistently.
Batch dates change, spreadsheets don't sync
Seats fill up and dates shift constantly during season. Connect your existing Google Sheet and the assistant always checks the current count before answering — never a stale "yes, we have room".
After-hours enquiries lose out to whoever replies first
A trekker messaging at 9pm about next weekend's batch will book with the operator who answers first — not the one with the better trek.
What it handles
- Trek difficulty, altitude, and duration — e.g. "Kedarkantha is easy-moderate, 3,800m, 6 days"
- Batch dates and real seats-left, pulled from your Sheet or dashboard
- Group size, inclusions, and what to pack
- Capturing name, phone, trek, and group size the moment someone's ready to book
What it never does
- Give medical fitness clearance — always defers to "consult a doctor before a high-altitude trek"
- Promise refunds or cancellation terms not in your knowledge base
- Handle medical emergencies or injury claims — escalates to a human immediately
Example, configured from your own catalogue:
Kedarkantha Trek
Easy–moderate · 3,800m · 6 days
Hampta Pass Trek
Moderate · 4,270m · 5 days
Simple, transparent pricing
One flat monthly fee. WhatsApp's own per-message charges are passed through at cost — never marked up.
Starter
Setup: ₹15,000 one-time
₹8,000/mo
Up to 500 conversations/mo
Get startedGrowthPopular
Setup: ₹25,000 one-time
₹15,000/mo
Up to 2,000 conversations/mo
Get startedCustom
Setup: Quoted one-time
₹25,000/mo
Unlimited conversations
Get startedCommon questions
Can it check real seat availability, or does it just guess from a brochure?
It only reports availability from a live source — your Google Sheet (read-only, synced every couple of minutes) or the deskcrest dashboard. It never infers availability from general trek descriptions.
What happens if someone asks about medical fitness for high altitude?
It never gives medical clearance. It's configured to always defer to consulting a doctor before a high-altitude trek, and escalates anything medical-emergency-adjacent to you directly.
We already track batches in a Google Sheet — does that still work?
Yes — the Sheets adapter is read-only for capacity, so it never fights with how you already update your sheet. It just reads it before answering.
Tell us about your business
We'll reply within a business day to set up a short demo call.